Scale Your E-commerce Brand with Confidence

We provide world-class Customer Support outsourcing and Shopify store management for independent brands. You focus on growth, we handle the rest.

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Shopify Partners
24/7 Coverage
Native English Support

Why Outsource?

Stop Drowning in Support Tickets

The Problem

Overwhelmed by emails, high chargeback rates, and technical glitches on your Shopify store are killing your conversion rates.

Our Solution

Treasure Trek delivers dedicated support teams and technical experts who act as an extension of your brand, ensuring happy customers.

Our Core Services

Tailored solutions for independent websites and Shopify merchants.

Customer Support

  • Email & Live Chat Management
  • Social Media Comment Moderation
  • Returns & Dispute Resolution
  • 24/7 or Business Hours Coverage

Shopify Services

  • Store Setup & Theme Customization
  • App Integration & Configuration
  • Speed Optimization (Core Web Vitals)
  • Conversion Rate Optimization (CRO)

E-com Operations

  • Order Fulfillment Management
  • Product Listing & Inventory Updates
  • Data Entry & Administrative Tasks
  • Competitor Research
Team Meeting

About Treasure Trek

Your Partner in Sustainable Growth

At Treasure Trek LLC, we understand the journey of an independent seller. You wear many hats, but customer service shouldn't be the one that weighs you down.

Our mission is to provide enterprise-level support infrastructure to growing brands. We hire experienced agents who are trained specifically on Shopify, Zendesk, Gorgias, and other e-commerce tools.

98%
CSAT Score
< 1hr
Average Response Time
5+
Years of Experience
24/7
Operation Capabilities

Ready to Elevate Your Brand?

Fill out the form, and our team will get back to you within 24 hours to discuss a custom support package tailored to your store's volume.

contact@treasurestrekllc.site
Global Support (Remote Teams)